Koi Points Terms and Conditions 

How do I participate in the Loyalty Program?

All customers aged 10 and under are eligible to receive a free Loyalty Card as part of the normal mode of sale. To join our free Loyalty Program, you must first collect a Loyalty Card from us.


How do I redeem my Rewards:

  1. To redeem stamps/stickers, you must present a valid Loyalty Card at the point of sale/order pick-up or delivery.
  2. Stamps will be strictly allocated based on children’s services. For example, an acrylic fill will not be eligible for a stamp. A children’s gel pedicure will be eligible.
  3. One Loyalty Card stamp will be rewarded for every $37 spent in one transaction before taxes. For example $74 spent in one transaction will receive 2 stamps.
  4. For collection, you must present a valid Loyalty Card at the point of sale as Stamps will not be allocated for prior services or transactions
  5. We are not responsible for any lost, stolen, or damaged Loyalty Cards.
  6. Stamps of misplaced cards will not be recouped.
  7. Loyalty Cards cannot be used in conjunction with any other offer.
  8. Loyalty Cards cannot be redeemed or exchanged for cash or any other rewards.
  9. You cannot sell or transfer your Loyalty Card to anyone else.
  10. Loyalty Cards which are not completely filled cannot be combined with one another during redemption.  
  11. It is not possible to merge the Stamps and/or rewards from more than one Card onto a single Card.


Additional Information

  1. We reserve the right to terminate your membership in our Loyalty Program if we believe you have engaged in fraudulent or unlawful activity or have failed to comply with these Terms and Conditions.
  2. We may discontinue our Loyalty Cards at our sole discretion, at no liability to you. If so, we will notify you by publicly posting on our website at https://phamilyenterprise.com
  3. We may change these Terms and Conditions or add new Terms and Conditions at any time at our sole discretion. If so, we will publish an updated version on our website at https://www.phamilyenterprise.ca. Your continued participation in our Loyalty Program will constitute your acceptance of such changes.


Seniors Day Terms and Conditions

  1. Seniors Day discount cannot be used in conjunction with any other offer